Terms of Service

Last Updated: February 13, 2026

1. Acceptance of Terms

By accessing and using BaseNotes AI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

BaseNotes AI provides AI-powered meeting transcription, summarization, and analysis services through our mobile application and web platform. The Service allows you to:

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account using your Microsoft credentials. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if we determine that you have violated these Terms of Service or engaged in fraudulent or illegal activity.

4. User Content

4.1 Ownership

You retain all rights to the content you create, upload, or record using the Service ("User Content"). This includes meeting recordings, transcripts, and any generated summaries.

4.2 License to BaseNotes AI

By using the Service, you grant BaseNotes AI a limited, non-exclusive, royalty-free license to process, store, and display your User Content solely for the purpose of providing the Service to you.

4.3 Content Restrictions

You agree not to use the Service to create, upload, or share content that:

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

6. Recording Consent

IMPORTANT: You are solely responsible for ensuring that you have obtained all necessary consents and comply with all applicable laws when recording conversations. Recording laws vary by jurisdiction, and you must comply with:

BaseNotes AI is not responsible for your use of the recording features in violation of applicable laws or regulations.

7. Subscription and Payment

7.1 Subscription Plans

BaseNotes AI offers both free and paid subscription plans. Subscription fees are billed in advance on a monthly or annual basis and are non-refundable except as required by law.

7.2 Free Trial

We may offer a free trial for paid plans. At the end of the trial period, your subscription will automatically begin unless you cancel before the trial ends.

7.3 Price Changes

We reserve the right to modify subscription fees. Any price changes will be communicated to you in advance and will take effect at your next renewal period.

7.4 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.

8. AI-Generated Content

BaseNotes AI uses artificial intelligence to generate summaries, extract action items, and analyze meeting content. While we strive for accuracy:

9. Third-Party Services

The Service integrates with third-party services including Microsoft Azure, OpenAI, and others. Your use of these integrations is subject to their respective terms of service and privacy policies.

10. Intellectual Property

The Service, including its original content, features, and functionality, is owned by BaseNotes AI and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BASENOTES AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

13. Indemnification

You agree to indemnify and hold harmless BaseNotes AI from any claims, damages, liabilities, and expenses (including legal fees) arising from:

14. Data Protection and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which BaseNotes AI operates, without regard to its conflict of law provisions.

18. Dispute Resolution

18.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@basenotes.ai to attempt to resolve the dispute informally.

18.2 Arbitration

Any disputes arising from these Terms or the Service will be resolved through binding arbitration, except where prohibited by law.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BaseNotes AI regarding the Service and supersede all prior agreements.

21. Contact Information

If you have questions about these Terms of Service, please contact us: